Very happy with Mike and Brad. Called with a simple problem that turned out not to be so simple. When we realized the bad news, Mike said he would do what he could right now to make things work, but it really would take a redesign of our system down the road. He explained exactly why, made sure we understood why he couldn’t change some things right now, and said that honestly, he wouldn’t change them, not until we were ready to redo the whole thing. We were thrilled that some cancellations meant they could come out and do the work the next day, rather the next week, as we’d originally scheduled. Again, very happy with their work, professionalism, and definitely going to call them again!
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