Who We Are

Unique Air Heating & Cooling is a family-owned HVAC contractor located at 608 E Second Ave, 2nd Floor, Gastonia, NC 28054. Our website address is https://uniqueairhvac.com. We provide heating, cooling, crawl space, and insulation services across Gaston County and Lincoln County, NC.

What Information We Collect

We collect personal information when you:

  • Fill out a contact or estimate request form (name, phone number, email address, service address)
  • Call us directly
  • Sign up for our maintenance plan
  • Leave a comment on our blog

We also collect non-personal information automatically through Google Analytics, including your IP address, browser type, pages visited, and time spent on our site.

How We Use Your Information

We use your information to:

  • Respond to service requests and schedule appointments
  • Send appointment confirmations and follow-up communications
  • Provide estimates and invoices
  • Improve our website and services
  • Send occasional promotional emails (you can unsubscribe at any time)

We Do Not Sell Your Information

Unique Air never sells, rents, or trades your personal information to third parties for marketing purposes.

Cookies

Our website uses cookies to improve your browsing experience. Google Analytics uses cookies to track website traffic anonymously. You can disable cookies in your browser settings at any time.

Third Party Services

Our website may use the following third party services which have their own privacy policies:

  • Google Analytics
  • Google Ads
  • Facebook Pixel

Data Retention

We retain contact form submissions and customer records for as long as necessary to provide services and comply with legal obligations.

Your Rights

You have the right to request access to, correction of, or deletion of any personal information we hold about you. To make such a request contact us at:

📞 704-865-7474 📧 info@uniqueairhvac.com 📍 608 E Second Ave, 2nd Floor, Gastonia, NC 28054

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us

If you have any questions about this privacy policy please contact Unique Air at 704-865-7474 or fill out our contact form at uniqueairhvac.com/contact-hvac-gastonia-nc.