Reviews & Testimonials

Mike called and stated the time he would be arriving. This was within 16 hours from the time of our first call. This was great turnaround for an AC repair in July. I talked to […]

We were having problems with our heat pump, and no longer would our unit heat our home. I made one phone call to Unique Air, and they responded very quickly, and in a prompt manner. […]

Our heat went out on a Saturday night and Mike was very thorough and worked with us in a very systematic manner to get the needed repaired within a day. He is client focused and […]

At the beginning of warm weather, we discovered our air conditioning decided it did not want to spend another summer with us. We called the company we had dealt with in the past and it […]

Knowledgeable, honest, and responsive. Looking forward to having Unique Air, LLC addressing all of my HVAC needs.

Kept me informed of all services they provided. would use this company again.

Mike was great, Very professional and informative.

Recently I had to make the choice of my home HVAC system. I looked at many alternatives, and had estimates from several different contractors, and chose Unique Air, not only for their quality of service, […]

Mike was awesome. He came out late at night and fixed our heater. He was polite, efficient and overall awesome.

Very good experience. Service call completed on Sunday with good communications.

I’m very pleased with the service I received and will recommend Unique Air highly to any one. Mike seems to be a valuable asset to Unique Air.

Great customer service, promptness and very professional and has a lot of knowledge. Would recommend to others. Very appreciative of their service.

Our 20 year old furnace quit working on a Friday and Mike had a new furnace installed by 5pm the following day, Mike was very professional as well as concerned for our well being, He […]

Mike replaced my Heating Furnace. He was professional and through. He explained what was need and what he was doing every step of the way. He even went over and above what we contracted for. […]

Tech was very professional.

“Johnny on the spot.” Mike was prompt in responding to the request with HOME ADVISOR. He worked on our furnace that is at least 30 years old and we are very pleased with his professionalism. […]

Great customer service. I would highly recommend this company to anyone!!!!

Great customer service, promptness and very professional and has a lot of knowledge. Would recommend to others. Very appreciative of their service.

Mike was professional and knowledgeable. I would use this company again.

The response time from the time of my on-line inquiry was almost immediate. Mike scheduled himself to come out the following day, diagnosed the problem, picked up parts and had us fixed in no time. […]

The service man named Mike did a very good job!!

Very fast, professional and efficient. Mike also explained the options available and the costs involved. Would definitely call him again.

Mike was fast and knowledgable. Gave me 3 options on moving the external A/C unit. Rebalanced the system to overcome our problem with inadequate cooling upstairs, in about 10 mins.

Mike showed up on time, explained the problem thoroughly, gave the available options and helped making the appropriate decision. He is professional and a nice person. I highly recommend their service!

My technician Mike was very thorough and professional. He also had very good customer interfacing skills. definitely will contact in the future for any needs.

Mike Burriss of Unique Air worked with me to replace my heat pump package unit, with my budget coming first. He was incredibly knowledge about all products, and even helped me find a thermostat that […]

Mike was prompt in his response to me and upon my initial inquiry. He came out the next day and fixed the issue. He explained everything he was doing and I felt he was honest.

As stated before, my technician, Mike, was very professional and knowledgeable, He even did a quick price comparison with he largest repair shop in Charlotte. His price for freon was much better. And his work […]

Our A/C shut down in the middle of August. Mike went above and beyond to fix it immediately. He was genuinely concerned about the issue, while keeping us informed about the reason for the problem. […]

My husband is in the army over seas & my boys and I stay home by ourselves, so I get nervous about hiring contractors but Unique Air was so respectful and didn’t take advantage of […]

Replaced air conditioner unit. Arrived on time. Worked steadily until project finished. Excellent customer service and attention to detail.

I found this company to be very professional and honest in their evaluation. I had them to replace my aged unit after evaluating the pros and cons of repairing my old unit.

Great customer service. On time and didn’t try to upsell.

Mike fixed my 20 plus year old heat pump. The manufacturer no longer supplies parts for this old beast. Mike was able to gather the non OEM parts and make it it work. They arrived […]

I would recommend the Mikes to anyone! I will use Unique Air from here on out. They paid attention to the smallest detail and I feel very comfortable that my problematic heating situation is gone. […]

I am very satisfied with the work that these guys did.They kept their word and did what they said they would and when they said they would.The prices are very reasonable and their work and […]

Mike and his guys did a fantastic job.They showed up when he said, they worked hard,they were as neat as possible and cleaned up after they finished. The prices are reasonable and the work excellent.I […]

I purchased my home in Mint Hill in July 2013 knowing that the current furnaces and AC units were going to need some care over the coming year(s). Well, it didn’t take too long for […]

Mike explained everything very clearly,and gave me two choices to either repair or replace the unit. They were very thorough and left the area nice and clean after finishing. He checked back a couple of […]

The owner Mike was able to come into our house and diagnose a complex environment problem that was causing our heater to run continuously. (This problem was not solved by several other HVAC contractors) During […]

Mike was nice, friendly, and knowledgeable. He came the time frame given and got the job done in the same day. Very pleased.

Very nice people. Highly recommend this company to everyone.

Our heating and air system had went out on a hot humid day. We called several companies out, and all said our system needed replaced and was quoted over $10,000 to do the work, and […]

Our old air conditioner system died on April 10th. On April 11th we had a new system installed and working thanks to these wonderful people. Very client orientated and respectful. I will recommend him to […]

The service guy was exceptional. His initial assessment was very thorough as was his follow up and he was very friendly. My experience with this company was outstanding.

Mike replaced Goodman hvac evaporator coil that was leaking. The job was well done and he left the place clean. He worked around my busy schedule. I am very satisfied with the service. Highly recommend.

Professional,informative,respectful, and attention to detail. Mike had 20 year old furnace replaced within 24 hours, even called later that night to see how the furnace was running and to see if we were warm. Very […]

Very kind and personable tech. A/C installs are a financial headache, but he made it as painless as possible.

We had a relatively simple problem that ended having a relatively complex solution. Instead of forcing us into an up-sell (Which they could have easily done) Mike and the team at Unique Air bent over […]

These guys are experts at what they do and how they do it. Replaced my entire furnace and AC in 6 hours. I have 2 units in the attic and I will definitely have them […]

They were friendly and on time. Very honest in the repair assessment to be done. Finished job on time.

One of the best companies I have seen in a while. I would recommend to anyone who needs good HVAC work done in their home. Very competitive, prompt, courteous, and overall just an excellent company. […]

Mike was very kind to my situation and his associate, Brad, was awesome. I found them both to be professional, courteous, and great with explaining the problem. Brad arrived on time and kept me abreast […]

So glad that we shopped around … Unique Air (Mike) and his crew were very professional in finding exactly what we needed within our budget and completed the job in 1 day as he stated. […]

Brad came within the time frame that was quoted and had my AC up and running quickly.

The owner Mike was able to come into our house and diagnose a complex environment problem that was causing our heater to run continuously. (This problem was not solved by several other HVAC contractors) During […]

Very professional brad and mike explained the problem and fixed it that very same afternoon.

Mike and Brad were amazing!!!! Very professional and quality technicians. They came out the same day and were very punctual. They diagnosed the problem in minutes and had the correct parts on the truck. They […]

Mike and Brad are good technicians. They analysed the problem and fixed it in a professional manner. They put me at ease by explaining what they were doing.

I loved that before moving on to each step Mike would explain things to me and give me the cost before moving on.

Very knowledgeable, professional and courteous. Diagnosed and fixed the problem in a very timely manner. I would highly recommend this company.

The technician (Brad) was great. He explained what was going on with my system, and offered suggestions on how to improve its performance. Thanks.

I hired Unique Air needing an emergency repair and couldn’t be happier. The technician (Brad) was punctual and professional. He walked me through the process of the repair and made recommendations to get the most […]

5 star service…from start to finish – recommended highly.

Today was an absolute blessing from God! Mike and Ronnie came out to our house and fixed our ac that has been messed up for years! Every summer for the past 3 years we’ve had […]

Great service, Brad was super nice and very efficient. Didn’t try to cheat me or make up things to be wrong that weren’t. Capacitor was bad, fixed in no time.

Very happy with Mike and Brad. Called with a simple problem that turned out not to be so simple. When we realized the bad news, Mike said he would do what he could right now […]

Excellent service, on time, courteous & professional service.

Brad was just as professional as previous customers had commented. Service was prompt, Brad was informative and efficient. Will definitely refer and use there guys for any future work!

Great service. Always do a great job. Never tries to up sell you on anything. Highly recommend this company. Mike does a great job.

My AC was installed by someone who did not know or care what they were doing. It worked long enough for them to sell the house. Compressor went out 2 years ago and the guy […]

Great service! Mike and Brad were professional and their work was meticulous. Exceptional service at a fair price. Unique Air will be servicing my family’s HVAC needs from now on.

I wanted to thank you and your technicians for resolving a problem that’s been driving me crazy. We had a zoning problem and your guys, Brad Mattice and Mike Burriss were able to diagnose the […]