Reviews & Testimonials




Robert B. from Gastonia, nc

Mike called and stated the time he would be arriving. This was within 16 hours from the time of our first call. This was great turnaround for an AC repair in July. I talked to […]

Review Regarding: AC Repair Review Source: Home Advisor

Laura from Charlotte, nc

We were having problems with our heat pump, and no longer would our unit heat our home. I made one phone call to Unique Air, and they responded very quickly, and in a prompt manner. […]

Review Regarding: Heat Pump Repair

Sam S. from Gastonia, nc

Our heat went out on a Saturday night and Mike was very thorough and worked with us in a very systematic manner to get the needed repaired within a day. He is client focused and […]

Review Regarding: Heating Repair

Robert W. from Charlotte, nc

At the beginning of warm weather, we discovered our air conditioning decided it did not want to spend another summer with us. We called the company we had dealt with in the past and it […]

Review Regarding: Air Conditioner Replacement

Melvin C. from Charlotte, nc

Knowledgeable, honest, and responsive. Looking forward to having Unique Air, LLC addressing all of my HVAC needs.

Review Regarding: Air conditioning repair

Juan R. from Stanley, nc

Kept me informed of all services they provided. would use this company again.

Review Regarding: Air conditioning repair

Kathrin E. from Davidson, nc

Mike was great, Very professional and informative.

Review Regarding: Air conditioning repair

Sid from Stanley, nc

Recently I had to make the choice of my home HVAC system. I looked at many alternatives, and had estimates from several different contractors, and chose Unique Air, not only for their quality of service, […]

Review Regarding: Air Conditioning Repair

Robert A. from Charlotte, nc

Mike was awesome. He came out late at night and fixed our heater. He was polite, efficient and overall awesome.

Review Regarding: Heater repair

Brian S. from Huntersville, nc

Very good experience. Service call completed on Sunday with good communications.

Review Regarding: Gas furnace repair

Taylor J. from Charlotte, nc

I’m very pleased with the service I received and will recommend Unique Air highly to any one. Mike seems to be a valuable asset to Unique Air.

Review Regarding: Heat pump repair

Cheryl from Denver, nc

Great customer service, promptness and very professional and has a lot of knowledge. Would recommend to others. Very appreciative of their service.

Review Regarding: Central AC repair

Robert Wilt from Charlotte, nc

Our 20 year old furnace quit working on a Friday and Mike had a new furnace installed by 5pm the following day, Mike was very professional as well as concerned for our well being, He […]

Review Regarding: Furnace replacement Review Source: Google

Wali Waheed from Charlotte, nc

Mike replaced my Heating Furnace. He was professional and through. He explained what was need and what he was doing every step of the way. He even went over and above what we contracted for. […]

Review Regarding: Furnace replacement Review Source: Google

Helen T. from Huntersville, nc

Tech was very professional.

Review Regarding: Air conditioner repair

Cheryl M. from Charlotte, nc

“Johnny on the spot.” Mike was prompt in responding to the request with HOME ADVISOR. He worked on our furnace that is at least 30 years old and we are very pleased with his professionalism. […]

Review Regarding: Gas furnace repair

Dawn S. from Matthews, nc

Great customer service. I would highly recommend this company to anyone!!!!

Review Regarding: Heat pump repair

Janina T. from Denver, nc

Great customer service, promptness and very professional and has a lot of knowledge. Would recommend to others. Very appreciative of their service.

Review Regarding: Air Conditioner Repair Review Source: Home Advisor

Angela M. from Charlotte, nc

Mike was professional and knowledgeable. I would use this company again.

Review Regarding: Air conditioner repair

Nick S. from Huntersville, nc

The response time from the time of my on-line inquiry was almost immediate. Mike scheduled himself to come out the following day, diagnosed the problem, picked up parts and had us fixed in no time. […]

Review Regarding: Heat pump repair

James K. from Charlotte, nc

The service man named Mike did a very good job!!

Review Regarding: Gas furnace repair

Don K. from Charlotte, nc

Very fast, professional and efficient. Mike also explained the options available and the costs involved. Would definitely call him again.

Review Regarding: Air conditioner repair

Peter K. from Charlotte, nc

Mike was fast and knowledgable. Gave me 3 options on moving the external A/C unit. Rebalanced the system to overcome our problem with inadequate cooling upstairs, in about 10 mins.

Review Regarding: Air conditioner repair

Sinan A. from Charlotte, nc

Mike showed up on time, explained the problem thoroughly, gave the available options and helped making the appropriate decision. He is professional and a nice person. I highly recommend their service!

Review Regarding: Air conditioner repair Review Source: Home Advisor

Rick T. from Huntersville, nc

My technician Mike was very thorough and professional. He also had very good customer interfacing skills. definitely will contact in the future for any needs.

Review Regarding: Air conditioning repair

Larry R. from Stanley, nc

Mike Burriss of Unique Air worked with me to replace my heat pump package unit, with my budget coming first. He was incredibly knowledge about all products, and even helped me find a thermostat that […]

Review Regarding: Heat Pump Replacement

Michelle D. from Charlotte, nc

Mike was prompt in his response to me and upon my initial inquiry. He came out the next day and fixed the issue. He explained everything he was doing and I felt he was honest.

Review Regarding: Air conditioning repair

Donald H. from Charlotte, nc

As stated before, my technician, Mike, was very professional and knowledgeable, He even did a quick price comparison with he largest repair shop in Charlotte. His price for freon was much better. And his work […]

Review Regarding: Air conditioning repair

Niccole C. from Charlotte, nc

Our A/C shut down in the middle of August. Mike went above and beyond to fix it immediately. He was genuinely concerned about the issue, while keeping us informed about the reason for the problem. […]

Review Regarding: Air Conditioner Repair/Service Review Source: Google

The Skidmores from Charlotte, nc

My husband is in the army over seas & my boys and I stay home by ourselves, so I get nervous about hiring contractors but Unique Air was so respectful and didn’t take advantage of […]

Review Regarding: HVAC Service Review Source: Google

Jeffrey B. from Alexis, nc

Replaced air conditioner unit. Arrived on time. Worked steadily until project finished. Excellent customer service and attention to detail.

Review Regarding: Air conditioning repair

David H. from Lincolnton, nc

I found this company to be very professional and honest in their evaluation. I had them to replace my aged unit after evaluating the pros and cons of repairing my old unit.

Review Regarding: Air Conditioner Repair Review Source: Home Advisor

Erin S. from Charlotte, nc

Great customer service. On time and didn’t try to upsell.

Review Regarding: Repaired gas furnace

John R. from Huntersville, nc

Mike fixed my 20 plus year old heat pump. The manufacturer no longer supplies parts for this old beast. Mike was able to gather the non OEM parts and make it it work. They arrived […]

Review Regarding: Heat Pump Repair Review Source: Home Advisor

Kelly W. from Charlotte, nc

I would recommend the Mikes to anyone! I will use Unique Air from here on out. They paid attention to the smallest detail and I feel very comfortable that my problematic heating situation is gone. […]

Review Regarding: Furnace Repair Review Source: Home Advisor

Charles H. from Gastonia, nc

I am very satisfied with the work that these guys did.They kept their word and did what they said they would and when they said they would.The prices are very reasonable and their work and […]

Review Regarding: Furnace Installation Review Source: Home Advisor

Brenda Hawkins from Charlotte, nc

Mike and his guys did a fantastic job.They showed up when he said, they worked hard,they were as neat as possible and cleaned up after they finished. The prices are reasonable and the work excellent.I […]

Review Regarding: HVAC Service Review Source: Google

Jeffrey St John from Charlotte, nc

I purchased my home in Mint Hill in July 2013 knowing that the current furnaces and AC units were going to need some care over the coming year(s). Well, it didn’t take too long for […]

Review Regarding: Heating and air repair

Debra G. from Gastonia, nc

Mike explained everything very clearly,and gave me two choices to either repair or replace the unit. They were very thorough and left the area nice and clean after finishing. He checked back a couple of […]

Review Regarding: Furnace Installation Review Source: Home Advisor

Brian Stump from Charlotte, nc

The owner Mike was able to come into our house and diagnose a complex environment problem that was causing our heater to run continuously. (This problem was not solved by several other HVAC contractors) During […]

Review Regarding: HVAC Repair/Service Review Source: Google

Katie P. from Charlotte, nc

Mike was nice, friendly, and knowledgeable. He came the time frame given and got the job done in the same day. Very pleased.

Review Regarding: Heat pump repair

Brittney M. from Belmont, nc

Very nice people. Highly recommend this company to everyone.

Review Regarding: Furnace repair

Brian L. from Charlotte, nc

Our heating and air system had went out on a hot humid day. We called several companies out, and all said our system needed replaced and was quoted over $10,000 to do the work, and […]

Review Regarding: Air Conditioning Repair

Sarah A. from Stanley, nc

Our old air conditioner system died on April 10th. On April 11th we had a new system installed and working thanks to these wonderful people. Very client orientated and respectful. I will recommend him to […]

Review Regarding: Heat Pump Replacement

Janice L. from Dallas, nc

The service guy was exceptional. His initial assessment was very thorough as was his follow up and he was very friendly. My experience with this company was outstanding.

Review Regarding: Air conditioning repair

Tatiana M. from Charlotte, nc

Mike replaced Goodman hvac evaporator coil that was leaking. The job was well done and he left the place clean. He worked around my busy schedule. I am very satisfied with the service. Highly recommend.

Review Regarding: Replaced Evaporator Coil Review Source: Home Advisor

Robert W. from Charlotte, nc

Professional,informative,respectful, and attention to detail. Mike had 20 year old furnace replaced within 24 hours, even called later that night to see how the furnace was running and to see if we were warm. Very […]

Review Regarding: Gas furnace repair

Kim C. from Charlotte, nc

Very kind and personable tech. A/C installs are a financial headache, but he made it as painless as possible.

Review Regarding: Air conditioning repair

Adam Kelley from Charlotte, nc

We had a relatively simple problem that ended having a relatively complex solution. Instead of forcing us into an up-sell (Which they could have easily done) Mike and the team at Unique Air bent over […]

Review Regarding: HVAC Repair/Service

Michael M. from Charlotte, nc

These guys are experts at what they do and how they do it. Replaced my entire furnace and AC in 6 hours. I have 2 units in the attic and I will definitely have them […]

Review Regarding: Replace Furnace / Forced Air System

Bernie C. from Gastonia, nc

They were friendly and on time. Very honest in the repair assessment to be done. Finished job on time.

Review Regarding: Air Conditioner Repair

Angela S. from Matthews, nc

One of the best companies I have seen in a while. I would recommend to anyone who needs good HVAC work done in their home. Very competitive, prompt, courteous, and overall just an excellent company. […]

Review Regarding: HVAC Service Review Source: Yelp

Linda M. from Charlotte, nc

Mike was very kind to my situation and his associate, Brad, was awesome. I found them both to be professional, courteous, and great with explaining the problem. Brad arrived on time and kept me abreast […]

Review Regarding: Repair Central Air Conditioning System Review Source: Home Advisor

Telly S. from Charlotte, nc

So glad that we shopped around … Unique Air (Mike) and his crew were very professional in finding exactly what we needed within our budget and completed the job in 1 day as he stated. […]

Review Regarding: Service Air Conditioning System Review Source: Home Advisor

Jeff P. from Charlotte, nc

Brad came within the time frame that was quoted and had my AC up and running quickly.

Review Regarding: Air Conditioning Repair Review Source: Home Advisor

Brian S. from Huntersville, nc

The owner Mike was able to come into our house and diagnose a complex environment problem that was causing our heater to run continuously. (This problem was not solved by several other HVAC contractors) During […]

Review Regarding: Furnace Repair

Jim N. from Davidson, nc

Very professional brad and mike explained the problem and fixed it that very same afternoon.

Review Regarding: Repair Electric Furnace / Forced Air Heating System

Scott P. from Gastonia, nc

Mike and Brad were amazing!!!! Very professional and quality technicians. They came out the same day and were very punctual. They diagnosed the problem in minutes and had the correct parts on the truck. They […]

Review Regarding: Repair or Service a Central Air Conditioning System

Linus R. from Charlotte, nc

Mike and Brad are good technicians. They analysed the problem and fixed it in a professional manner. They put me at ease by explaining what they were doing.

Review Regarding: Repair or Service a Central Air Conditioning System

Heather C. from Gastonia, nc

I loved that before moving on to each step Mike would explain things to me and give me the cost before moving on.

Review Regarding: Repair or Service a Central Air Conditioning System

Sherry H. from Charlotte, nc

Very knowledgeable, professional and courteous. Diagnosed and fixed the problem in a very timely manner. I would highly recommend this company.

Review Regarding: Repair or Service a Central Air Conditioning System

Zar R. from Huntersville, nc

The technician (Brad) was great. He explained what was going on with my system, and offered suggestions on how to improve its performance. Thanks.

Review Regarding: Repair or Service a Central Air Conditioning System

Angel B. from Mount Holly, nc

I hired Unique Air needing an emergency repair and couldn’t be happier. The technician (Brad) was punctual and professional. He walked me through the process of the repair and made recommendations to get the most […]

Review Regarding: Repair or Service a Central Air Conditioning System

Sharon L. from Charlotte, nc

5 star service…from start to finish – recommended highly.

Review Regarding: Repair or Service a Central Air Conditioning System

Bennett E. from Charlotte, nc

Today was an absolute blessing from God! Mike and Ronnie came out to our house and fixed our ac that has been messed up for years! Every summer for the past 3 years we’ve had […]

Review Regarding: Repair Air Conditioning System

Dorothy B. from Charlotte, nc

Great service, Brad was super nice and very efficient. Didn’t try to cheat me or make up things to be wrong that weren’t. Capacitor was bad, fixed in no time.

Review Regarding: Air Conditioning Repair

Traci P. from Charlotte, nc

Very happy with Mike and Brad. Called with a simple problem that turned out not to be so simple. When we realized the bad news, Mike said he would do what he could right now […]

Review Regarding: Air Conditioning Repair

Danny G. from Gastonia, nc

Excellent service, on time, courteous & professional service.

Review Regarding: Air Conditioning Repair

Michael H. from Gastonia, nc

Brad was just as professional as previous customers had commented. Service was prompt, Brad was informative and efficient. Will definitely refer and use there guys for any future work!

Review Regarding: Air Conditioning Service

Robert A. from Gastonia, nc

Great service. Always do a great job. Never tries to up sell you on anything. Highly recommend this company. Mike does a great job.

Review Regarding: HVAC Service

Sherdy from Gastonia, nc

My AC was installed by someone who did not know or care what they were doing. It worked long enough for them to sell the house. Compressor went out 2 years ago and the guy […]

Review Regarding: AC Repair

Dennis I. from Gastonia, nc

Great service! Mike and Brad were professional and their work was meticulous. Exceptional service at a fair price. Unique Air will be servicing my family’s HVAC needs from now on.

Review Regarding: HVAC Service

Chris K. from Charlotte, nc

I wanted to thank you and your technicians for resolving a problem that’s been driving me crazy. We had a zoning problem and your guys, Brad Mattice and Mike Burriss were able to diagnose the […]

Review Regarding: HVAC Zoning

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