Our 20 year old furnace quit working on a Friday and Mike had a new furnace installed by 5pm the following day, Mike was very professional as well as concerned for our well being, He explained everything upfront before ever diagnosing our heating problem: cost for service call, what the possible issue night be, to a worst case scenario of a total replacement if needed with cost estimates, Mike and his assistant Mike were extremely courteous, informative, and respectful of our home and of our inconvenience during the time of replacement I would highly recommend Unique Air for any heating issues you may have