• Mike called and stated the time he would be arriving. This was within 16 hours from the time of our first call. This was great turnaround for an AC repair in July. I talked to another tech from a different company and he stated there could be a 2 weeks delay before he could address our problem. Mike was very polite and knowledgeable. He knew what to do to correct the air circulation problem within one part of our house. GREAT job!

    Robert B.
    Gastonia, NC

  • Great customer service, promptness and very professional and has a lot of knowledge. Would recommend to others. Very appreciative of their service.

    Cheryl
    Denver, NC

  • Our 20 year old furnace quit working on a Friday and Mike had a new furnace installed by 5pm the following day, Mike was very professional as well as concerned for our well being, He explained everything upfront before ever diagnosing our heating problem: cost for service call, what the possible issue night be, to a worst case scenario of a total replacement if needed with cost estimates, Mike and his assistant Mike were extremely courteous, informative, and respectful of our home and of our inconvenience during the time of replacement I would highly recommend Unique Air for any heating issues you may have.

    Robert W.
    Charlotte, NC

  • I’m very pleased with the service I received and will recommend Unique Air highly to any one. Mike seems to be a valuable asset to Unique Air.

    Taylor J.
    Charlotte, NC

  • Very good experience. Service call completed on Sunday with good communications.

    Brian S.
    Huntersville, NC

  • If your a/c or heater is giving you trouble, definitely give Unique Air Heating & Cooling a call! My heater suddenly stopped working correctly a few weeks ago, so I gave them a call in the morning. Brad was able to come out later that same afternoon to check it out. He was professional and friendly, taking the time to explain what he was doing. Though he tried several things to fix it, the heater’s issues were serious and it was going to need new parts. Brad contacted Mike to see what could be done. Mike was so knowledgeable and kind. He went above and beyond to help me get the parts under warranty. After the new parts were put in, the heater was still giving me trouble, so both Brad and Mike came back out and continued to work on it at no extra charge.

    A month has passed and my heater has been working better than ever! Especially with the really cold temperatures these last few days, I am so thankful to Brad and Mike for all their hard work and dedication to fixing my heater. They were punctual, professional, and their pricing was very reasonable for everything that they did. I’ll be calling Unique Air Heating & Cooling for all of my a/c maintenance and repair needs from now on!

    Sharleen C.
    Gastonia, NC

  • I just wanted to say thanks for the hard work and dedication to quality I was met with dealing with Unique. Mike the owner is a very knowledgeable and courteous person and went above and beyond redoing our ductwork. I would highly recommend his company to any of my friends and family as they are a very honest company and one of the best ones I’ve dealt with thus far. Most companies will offer you a discount on service just to leave a 5-star review and this was not the case with this review. They truly did a 5-star service for the 5-star review. Thanks!

    Brian R.
    Denver, NC

  • Brad did a terrific job very polite and courteous. He got the part the same day and I had heat before dark. I highly recommend him as my tech. Thank you so much because they were predicting snow the next day bless you.

    Lucille M.
    Gastonia, NC

  • Brad is the man. I had a commercial hanging heater that stopped igniting in my warehouse. He came in and within 30 minutes identified the part that needed replacing. Super transparent about pricing and just an overall great experience. Trust these reviews, they are exactly what you will experience. Thanks again Brad.

    Matthew C.

  • My AC stopped working and it was 84 degrees in my house, I called Unique around 10am and Brad was able to get to my house by noon and have everything up and running before 1pm. By a stroke of terrible luck, the thunderstorm that night seemed to have burnt out a different component of my AC which caused it to go right back to not working the next morning. Again, Brad was to my house in less than an hour and fixed it at no additional charge. Can’t recommend this place highly enough.

    Megan P.

  • Unique Air does an OUTSTANDING job…Not only is their price way below others (Do homework and safe thousands!) but also the entire support from front to end is professional, polite, great quality! I am a Project Manager for 2 decades now, and Unique Air is exactly what I would love to have on my commercial projects! Super quick turnaround in work, with all permit for the installation, system works great! Please keep this up Unique Air…YOU’RE AWESOME!

    Alexander L.

  • We are so grateful for Unique Air! They came out the same day and got our very old furnace working so we could have heat during the first cold spell of the season. We will be using them again soon when we upgrade to a new furnace!

    Jessica L.